General Terms and Conditions

End and start of season dates may vary due to weather conditions.

Cancellation Policy.
Less than 24 hours notice – NON-REFUNDABLE, from 24 hours and up to 7 days – 20% fee will be charged per booking. Travel Insurance – we recommend that Travel Insurance be taken out to cover the above.
Payment Conditions.
To confirm your reservation, full payment must be made.
Validity of Rates.
Prices are valid from 01 April 2012 until 31 March 2013.

Minimum/Maximum Numbers.
All tours are sold on a per seat basis. All flights are confirmed with a minimum of two passengers unless otherwise stated. Single passengers are welcome; however the flight is not confirmed until a second passenger is travelling. Maximum numbers vary per tour. Please enquire as we are flexible.

Disabled Passengers.
Please advise the level of assistance required and whether the passengers are in a wheelchair so that we can accommodate their needs with ease. Please note that wheelchairs can be carried on the aircraft, providing they are collapsible. Staff are not permitted to lift any passengers.

Child Age/Infant Policy.
Infants are classified as 0-2 years, and may travel free of charge, on their parent’s lap. Please note that only one infant may travel unrestrained per aircraft. Children classified as 3-12 years of age inclusive, must be accompanied by an adult on the flight. Child rates are only applicable on some tours.

Government Charges.
All Government and Environmental taxes are included in the rates.

Fuel Surcharge.
In the event of significant upward shifts in the cost of aviation fuel, Slingair Heliwork WA reserves the right to introduce a fuel surcharge. This shall be advised in writing no less than two months prior to its commencement, and will be additionally advised at the time of booking confirmation. At the date of this advice the Fuel Surcharge amount will be advised and this amount will be subject to further changes at the discretion of Slingair Heliwork WA. The fuel Surcharge is payable directly to Slingair Heliwork WA by the client prior to travel and is non-commissionable.

Commentary.
All scenic flights include personalised commentary by the pilot. All tours and safety briefings are conducted in English.

Airport Transfers.
Kununurra flights: Courtesy airport transfers are available from Kununurra accommodation houses, 45 minutes prior to departure.
Passengers must be at the aircraft embarkation point 30 minutes prior to scheduled departure time.